QAI is a global workforce development and consulting organization addressing the education and 'Operational Excellence' needs of information technology, information technology enabled and knowledge intensive organizations.
QAI Global Institute, the workforce development division of QAI, focuses on creating education and training products and services to address competence development, assessments and professional IT certifications. The Institute conducts industry research, houses the software QA, Testing, Business Analyst and PM Bodies of Knowledge and administers the professional certifications in these domains.
QAI Global Services, the consulting arm of QAI, addresses Operational Excellence, which organizations achieve through deployment of best practices and processes in areas such as process management, quality management, innovation management, project management, and IT service management.