Microsoft Office Outlook 2003: Expert Level
This course is based on Windows Operating System (XP or 2003)
If you have been using Microsoft Office Outlook 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.
Part 1
Lesson 1: Tracking Work Activities Using the Journal
Topic 1A: Record a Journal Entry Automatically
Topic 1B: Manually Record a Journal Entry
Topic 1C: Modify a Journal Entry
Lesson 2: Setting Calendar Options
Topic 2A: Set Work Days and Times
Topic 2B: Display Other Time Zones
Topic 2C: Set Free/Busy Options
Lesson 3: Setting Message Options
Topic 3A: Modify Message Settings
Topic 3B: Modify Delivery Options
Topic 3C: Modify Message Formats
Topic 3D: Notify Others that You will be Out of the Office
Topic 3E: Create and Modify a Distribution List
Topic 3F: Insert a Hyperlink
Lesson 4: Sharing Folder Information
Topic 4A: Specify Folder Permissions
Topic 4B: Access Another User's Folder
Topic 4C: Delegate Access To Folders
Lesson 5: Managing Tasks
Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks
Lesson 6: Customizing Outlook
Topic 6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu
Topic 6D: Create a Folder Home Page
Lesson 7: Locating Outlook Items
Topic 7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Messages Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email
Part 2
Lesson 1: Communicating Using MSN Messenger
Topic 1A: Obtain a Hotmail Account
Topic 1B: Add Contacts
Topic 1C: Send and Receive Instant Messages
Topic 1D: Attach a File
Topic 1E: Change MSN Messenger Status
Topic 1F: Change MSN Messenger Options
Lesson 2: Personalizing Your Mail
Topic 2A: Use Stationery
Topic 2B: Create Custom Stationery
Topic 2C: Create Signatures
Topic 2D: Modify Signatures
Lesson 3: Organizing Outlook Items
Topic 3A: Group Items
Topic 3B: Create Search Folders
Topic 3C: Create Rules
Topic 3D: Apply Conditional Formatting
Lesson 4: Working with Contacts
Topic 4A: Forward Contacts
Topic 4B: Create a vCard from a Contact
Topic 4C: Export Contacts
Topic 4D: Perform a Mail Merge
Topic 4E: Link Items to a Contact
Lesson 5: Saving and Archiving Mail
Topic 5A: Save Messages in Alternate Formats
Topic 5B: Archive Messages
Topic 5C: Protect Personal Folders
Lesson 6: Creating a Custom Form
Topic 6A: Add Form Fields
Topic 6B: Save a Form
Topic 6C: Test a Form
Lesson 7: Working Offline and Remotely
Topic 7A: Create an Offline Folder File
Topic 7B: Make a Folder Available Offline
Topic 7C: Create a Send/Receive Group
Upon successful completion of this course, students will be able to:
track work activities using the Outlook Journal.
customize the calendar by setting various calendar options.
modify message options.
make folder information available to other Outlook users.
assign and track tasks.
customize the Outlook environment.
sort, find and color-code items in your mailbox and calendar.
Communicate using MSN Messenger.
Personalize your mail by using stationery and signatures.
Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
Use contacts to share, link, and communicate information.
Save and archive mail.
Create a custom form.
Set up your computer for offline and remote use.
Before taking this course, students are required to take:
Windows XP Professional: Level 1
Windows XP Professional: Level 2
Windows XP: Introduction or Windows 2000: Introduction
Microsoft Outlook 2003: Level 1
This course is designed for experienced Outlook users who need to learn how to customize their environment, calendar, and mail messages to meet their specific needs and who wish to track, share, assign, and quickly locate various Outlook items.
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