Field Service Implementations in Microsoft Dynamics GP 9.0 (8538)

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Vendor: 
Microsoft
Subject: 
ERP
Overview: 

The three day Microsoft DynamicsT GP Field Service - Implementation course identifies the key factors that are prevalent in a successful deployment of the Field Service software. A variety of planning, scheduling and implementation tools are provided to assist you during Microsoft Dynamics GP Field Service implementations

A thorough understanding of these topics allows you to have confidence in managing your first or your 15th Field Service implementation.

Course Contents: 
  • Chapter 1: Field Service Implementation Tools
  • Chapter 2: Service Call
  • Chapter 3: Contract Administration
  • Chapter 4: Preventive Maintenance
  • Chapter 5: Returns Management
  • Chapter 6: Depot Management
  • Chapter 7: Field Service Web Products

For More information about the course outline and contents please CLICK HERE.

Prerequisites: 

Before attending this course, students must have:

  • General knowledge of Microsoft Windows
  • Basic knowledge of Microsoft Dynamics GP Foundation series, Inventory, Sales Order Processing, Payables Management, Purchase Order Processing, Service Call Management, Contract Administration, Preventive Maintenance, Returns Management, and Depot Management
Benefits: 

At Course Completion
After completing this course, students should be able to:

  • Identify the key factors in a successful software implementation
  • Understand the importance of requirements analysis for both software and hardware needs
  • Have the proper documents to utilize in managing a FSS implementation
  • Be prepared with an arsenal of questions to assist in the setup of the FSS modules
  • Understand integration methods for core modules of the Field Service suite
  • Have participated in several case studies to ensure understanding of the topics presented in the course
Audience: 

Partners wishing to embrace the skills and techniques needed to ensure a successful deployment of any and all of the Field Service modules.
The class is targeted toward partners who need to understand the technical aspects of Microsoft Dynamics GP Field Service Implementations and gain knowledge of managing a successful deployment of the software.

Materials Available: 
Yes
Duration: 
24 hours
For more information on Field Service Implementations in Microsoft Dynamics GP 9.0 (8538) please feel free to contact us online or call us at 416-513-1535.